Frequently Asked Questions

Q. What about gowideonline.com? 

A. gowideonline.com is an ecommerce platform. You can buy and sell products and services on the platform. This site launched as a one stop solution for getting insight information of different products and services and making wise purchases. 

Q. What can I buy from gowideonline.com? 

A. You can buy products and services listed on the site. 

Q. Can I customize my orders? 

A. Buyer can customize services and products available in this site. Buyers should have knowledge of exactly how they want modification on their potential buying products or services. Customization may take quite a longer time for delivery. Product limitation, seasonality and available variant may affect customization. 

Q. What happens if I make payment to buy any product or service and later, I don’t want? 

A. We assume return and refund are the right of the buyer. As far as we receive the same product in the same condition or quality that we have shipped or delivered. We can only guarantee a refund equal to the payment that we have received. Third party refunds are as per corresponding service provider’s policy such as courier cost will be non-refundable and different service providers like hotels will impose their own cancellation policies. Please reference return and refund policy for more details. For a more accurate policy on refund, it is highly recommended to reference specific seller’s policy and specific items related policy. 

Q. Is it required directly buy or I can put my queries before buying? 

A. It is kindly requested to check all the details before placing the purchase order. If you still have any queries about the specific product or service, you may put your questions. Our representative will promptly answer.

Q. Do you ship abroad? 

A. Yes, we do. Depending on destination, shipping charge varies.  

Q. Do I need to use the company’s shipment, and can I use my own preferred one? 

A. No, there are no limitations to using specific shipping options. Buyers can buy shipping service separately and inform us in order portal to deliver in specific destination.  

Q. I am a buyer, and can I be a seller too? 

A. Yes, buyer can be seller too. However, there are a few more requirements to be a seller. 

Q. Why should I list my business in gowideonline.com? 

A. gowideonline.com is a growing online ecommerce platform. Everyday thousands of potential buyers visit this site. So why do you miss exposure of your business. Moreover, you don’t have limitations, only selling through this platform. You can show cases here and sell them from your location or shop or store. Also, as you list your products on this site, you can easily share in other social media such as facebook, twitter, linkedin, youtube, tiktok and so on.